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Carrier One Inc. reviews

3.4
(13)
$1,346 - $5,500/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$1,346 $4,063 $5,500
weekly average

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Ratings and Reviews

Current Employee - Jul 18, 2020

Carrier one is hands down the best company I have been involved with in 27 years great fuel discount sometimes up to $1.00 per gal 100 % tarp pay to drivers detention pay if you keep up on it Tonu pay 100% to driver great people to work with however the leasing company impel union is very hard to work with I have been trying to get a payoff for my truck ( so I can get away from them ) for months and NOBODY CAN help me with that.

Pros

Great dispatchers easy going self dispatch

Cons

Impel union is horrible to work with

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Jun 14, 2020

I have been with Carrier One now for 2 months now. I have no real big complaints. the pay is what you make it. i seen a video review on you tube stating how he had a few weeks in the negative. i do see how just dont think he wanted to work. i took 2 days off at the end off the week and still made money. He also complained about Carrier One kept him in Houston and nothing at the time was coming out. He also complained about bouncing home empty. Well for one they don't force anything on you. So if your somewhere you don't want to be that's your fault. So I would recommend anyone here.

Pros

Great fuel discounts You can self dispatch

Cons

hard to get a hold of people on the phone. They always want to send emails and for you to send emails. Your not suppose to have your phone in hand so you cant check.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Jun 20, 2019

It all sounds great going in however, if you don't have a good dispatcher nothing else matters. You can have a great paying load followed by a crap load which completely negates the good load. Detention pay nonexistent, As long as you make enough to pay for the equipment they don't care whether you are bringing home a paycheck, work 70 hours a week and hustling the entire time to bring home very little. If you have a screwed up week ie: shipping/receiver's dragging their feet. You get into a hole and it takes several weeks of no paycheck to catch up and that is dependent upon how hard your dispatcher wants to work for you. Bottom line really do the math before taking on one of these lease to owns.

Pros

Decent equipment

Cons

Alot of issues with load rates and dispatchers.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Jun 18, 2019

(Will not allow me to enter spaces or line breaks for paragraphs) I wish someone would’ve written the review I am about to, because it contains the pertinent information that would’ve stopped me from coming here. Fixed cost start at about $1,200/week minimum, and can run up to and occasionally above $1,700/week. Fuel discount is almost non existent at a pitiful .14/gallon with pilot flying j only. With all of that, you’re paying for truck, trailer, insurance, maintenance, tires (on trailer as well) and everything you can think of- Qualcomm, etc. They take 20% off the top of everything, including FCS and tarp pay. They say they have customers, but in reality it’s just brokers they work with frequently such as CHR and coyote Currently, they are working on giving the drivers 100% of FSC, and they’ve recently instituted a ridiculous .18 cpm maintenance plan, for all miles that they say will cover any and all maintenance. This feels very scammy to me with these people, which I will elaborate on in my summary. You’ll need to run 2,500 miles a week to make ends meet, and plan to work weekends. Even if they tell you that you’re in an area they can get you come weekly- it is untrue. I live in a city 300 miles away from Chicago, on a major lane between Chicago, I get home maybe once every 3 weeks for a 34. You’ll do $5-6k gross before their 20%, so once you pay your fixed plus fuel, you’re lucky to take back $1,400 before taxes on a 70 hour, 7 day week where 2,300-2,900 miles is about your average. Summary- don’t come here. I wish I hadn’t. I’ve done leases before, I’ve been an O/O before. This is far from ideal. The company is losing customers, we are told by brokers very often when we find our own loads that they will not use carrier one. There is absolutely no clearly defined path of success with these people, who often change their own minds about policy at the drop of a hat, changing it again the next day then once more the week after. I am specifically referring to a messy and very recent debacle with their decision to implement a mandatory .18cpm maintenance fund, then deciding to kill it, then deciding to make it non mandatory, then changing the prices, now calling it an “insurance policy” and calling the drivers weekly to try to brow beat them into doing it. They also upcharge every single thing they do with maintenance, which they will snag you with constantly on mandatory quarterly equipment inspections. Carrier one is also the only company I’ve ever worked for, in ten years, that has directly charged me for my own drug test. I hope this helps you, and I highly suggest against coming here.

Pros

Great newer trucks, allows drivers to broker own freight (for now), quick orientation

Cons

Cost of equipment, poor communication, poor freight rates with very little if any direct customer work

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Apr 4, 2019

Very poor pay. constantly losing brookers. Try to book your own loads and brookers say"we cant use carrier one" they are constantly pissing brookers off. VERY HIGH lease payments for company speced trucks. And like every other company they screw you out of your final settlement. Stay clear of this company.

Pros

Some new equip

Cons

EVERYTHING is upcharged. Tires are approx double of TA prices. load securment is almost triple what you can get it for. ALL of the equipment is cheap garbage. flimsy tarps rip if you look at them wrong.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Owner Operator - 5+ Years CDL Experience

Surveyed in on Jul 18, 2020

$4,615 per week

Current Employee

Yes

Owner Operator - 5+ Years CDL Experience

Surveyed in Birmingham, Alabama on Jun 14, 2020

$5,000 per week

Current Employee

Yes

Owner Operator - 5+ Years CDL Experience

Surveyed in Ohio on Jun 20, 2019

$2,500 per week

Current Employee

No

Owner Operator - 5+ Years CDL Experience

Surveyed in on Jun 18, 2019

$5,500 per week

Current Employee

Yes

Owner Operator - 5+ Years CDL Experience

Surveyed in Ridgeley WV on Apr 4, 2019

$1,538 per week

Current Employee

No