Overall
Home Time
Equipment and Maintenance
Dispatchers and Managers
Salary Surveys
Rate and review West Side Transport
Share the salary you were paid at West Side Transport
$Current Employee - Apr 21, 2020
Pros
consistency, equipment, dispatch, pay, miles
Cons
benefits (medical is like $150/week for family), no coast 2 coast stuff, no lease options
Former Employee - Oct 10, 2019
Pros
Steady low constant pay
Cons
Never can trust them ,they will fire you and try to ruin your opportunities to feed your family.
Current Employee - Aug 22, 2019
Pros
They lie great!!
Cons
Too many 2 list.
Former Employee - Jun 14, 2019
Pros
Good people and close to Chicago, my hometown.
Cons
The lady safety manager was a total flake.
Former Employee - Dec 1, 2018
Pros
Hometime
Cons
Tolls
Company Driver - 5+ Years CDL Experience
Surveyed in Columbus, OH on Apr 21, 2020
Current Employee
Yes
Company Driver - 1 Year CDL Experience
Surveyed in Cedar rapids on Aug 22, 2019
Current Employee
Yes
Company Driver - 6-11 Months CDL Experience
Surveyed in on Aug 9, 2019
Current Employee
No
Company Driver - 5+ Years CDL Experience
Surveyed in Cedar Rapids, Iowa on Jun 14, 2019
Current Employee
No
Company Driver - 2 Years CDL Experience
Surveyed in Indianapolis on Dec 1, 2018
Current Employee
No
cash21
Apr 19, 2013
Well after considering many different companies and considering the needs of my family I decided to make the switch to west side. I'm taking their regional option, with my wife expecting home time is very important to me. I am supposed to head to cedar rapids Sunday to begin orientation on Monday. I will post on here my experience with them as I go. Hopefully it will help other drivers who are considering them.
BigRich711
Dec 4, 2014
Okay, so I'm going to present in list form multiple problems I have endured with this company.
1) After nearly three months of employment, I have not received a week over 2,000 miles.
2) Although I'm an OTR driver, 90% of my runs are in two states -- Indiana and Illinois.
3) In order to get me home, they have to hire a broker to get a load. When getting broker loads, the driver is responsible for calling the broker and getting the information, which is a customer service job. Every single broker load I have done in order to get home has been utter chaos. Days and days between pick up and delivery.
4) My check has been messed up numerous times. For example, I submitted a receipt to be reimbursed for some fluids that I had to purchase. After receiving the e-mail containing my paycheck summary (yes, they do not offer paper check summaries), I noticed that rather than reimbursing me for the fluids, they charged me what they were supposed to pay me. Also, I have a load a month ago that they haven't paid me for yet, and nearly $100 of detention time (broker load) that I haven't been paid for.
5) My interaction with mechanics was not so great. They're lazy, sorry people.
6) It took them nearly two months to fix a malfunctioning bunk heater. Now, that wouldn't be an issue if I weren't in the midnorth portion of the country during winter.
7) If you take a toll that wasn't in route suggestion, you will not be reimbursed.
IF YOU QUIT, THEY WILL NOT PAY TO GET YOU HOME. If you do not return the equipment, they will charge you for fuel to return it, towing bill, and a mess load of other charges.
9) When I first went solo, they tries paying me two cent less than me and my recruiter agreed upon. My recruiter did fix the issue after I raised hell.
10) Equipment is horrible. If it looks nice, it's an automatic. The only have manual Freightoners, and they're all garbage. There are only two outlets in the truck that haven't damaged my equipment. Cooler, extension cord, multi-port -- all damaged because of their horrible equipment.
11) You may earn detention time, but they'll pay you for something less. For example, I earned an hour detention time, but rather than paying me $15, they paid me for repositioning a trailer, which..... Well, it isn't $15. Basically, they seem to try ripping you off every chance they get.
My advice is, stay away from this horrible, failing company.
If anyone has a suggestion for a good company, please let me know. I came to WST from Con-Way truckload, and I really liked Con-Way. I'm looking for something that can give me more than 2500 miles a week, all 48 states, good equipment, and if possible, does honor dispatch (paid for the load before completing the load.).