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Prime reviews

3.1
(23)
$788 - $6,731/week

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

Salary Surveys

$788 $2,281 $6,731
weekly average

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Ratings and Reviews

Former Employee - Apr 19, 2021

Deleted my last review, they hate Amazon Prime and Twitch Prime. Was very racist and fired me for being too hot. Also they are all very small pp and brains are very low. But i met your mom there so that's good. Other than that it smells

Pros

None they smell

Cons

Smelly Racist Killas Hate fast people Hate Cute big hawt men

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Mar 24, 2021

Overall above average - not awful, not fantastic. This is on the company side in the reefer division, not lease. Dispatch is for the most part great. A few bad eggs get snuck into my dispatch team occasionally but overall my main team is professional, polite, and prompt. They keep me rolling consistently and have given me what was promised when I was hired. One particular yard Prime has (not the terminals in MO, PA and UT) has issues that are CR England tier terrible but if you stay away, you should be good. Loads are consistent and you're dispatched fairly. My bad weeks average in the low 2000s for miles, but my dispatcher aims to get our fleet 2300+. Shipper and receiver times can be tight. Dispatch and sales don't pressure you to run in awful weather and actually encourage you to shut down if the conditions are bad enough. They will attempt to have you run illegally on rare occasions but don't push if you refuse and stand your ground. Shippers and receivers that have a tendency to hold drivers for long periods of time have never lasted for longer than 6 hours from personal experience. There's plenty of drop and hook accounts as well. My truck broke down a lot in my first year with Prime, but runs great now that most parts in the truck are replaced. Lightweight cabs are too small but are required for certain fleets. Prime has you pay for equipment (tire chains and cables, load locks, abloy locks for the trailers) and take it out in installments. The equipment is yours to keep if you so choose but it's still a shady practice to put on a company driver. If you make a stupid mistake that requires money to be fixed, prepare to see that come out of your check too. Trailers are generally well maintained but drivers have a tendency to drop trailers with severe issues (i.e. having a tire with 3/4 of the retread gone) that require a road assist call before moving it further and should've been dealt with long before being dropped. Prime also encourages you to DIY repairs for small stuff so they can reimburse you pennies for it instead of paying an actual shop. Home time is 1 day off for every week out. They expect you to stay out 4-5 weeks minimum before taking time off. You have 5 days max to take off before they want the truck back. If there's extenuating circumstances that keep you out of the truck (like a workers comp injury) they won't expect the truck back after that time. Regular trucks are Freightliners, Peterbilts and Internationals with Freights taking up the lions share of the inventory. I've only seen lightweight Freightliners. They phase out lightweights around 350,000 miles and regular cabs at 500,000. Pay is higher than average compared to other megas if you're just starting out. They start at 46 cpm and add 5 on top if you drive a lightweight. They offer fuel bonuses if you stay above 8 mpg. Safety and service bonuses are also offered.

Pros

Great dispatch, decent benefits and $25/wk health insurance after your first year, consistent runs

Cons

Paying for company supplies on company trucks, trucks themselves can have many issues, home time feels fleeting and poorly balanced

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Feb 24, 2021

I’m not sure where some of these reviews are coming from. I’m a lease operator who trained with Prime. I stayed with them for a little over a year, chased the “greener grass,” and came back after 3 mos. I wish I never left!! My trainer was fantastic(we are still friends, and talk every day) Equipment is top notch. My fleet manager is awesome. I meet my wife for “home time” all over the country, and they always get me there on time. When I go home, I am never hassled about getting back on the road. The pay is fantastic! If you run hard, and have a good attitude, you make money! It’s really that simple!!!

Pros

Great money, friendly people, home time when you want it. Great equipment

Cons

Claims department is understaffed. If you have an overage, you may be stuck with that freight for a long time while they figure out what to do with it.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Nov 13, 2020

This is the only company I've worked for, so take this with a grain of salt. I'm a company driver in the flatbed division, ice been running sólo for a year. Paychecks are weekly, the peterbilt they've given me is comfortable, my dispatcher is a great guy, the substitute dispatchers are fantastic people, and most prime drivers seem to have a good sense of comradery. I pull in about 1k each week, they get me home when I ask for it, and they will let you work as much or as little as you want, just gotta show them how much effort you want to put in or have a little talk with your fleet manager. The facilities are generally nice, though the incentives for trainers tend to attract people only interested in money. This has been my first and only company so far, but I've been treated right. My dispatcher has figured out my tendency to sleep late into the morning and roll in the evening, and he's done an amazing job at working around that and keeping me on the road a lot. I personally get around 2200 miles a week, and it could be better, but that's entirely my fault with the sleep patterns and the fact I generally just don't run as hard as a lot of folks do. I still see my family fairly regularly, though getting home is generally easier on the flatbed side than on reefer. Flatbed drivers can generally get home every weekend, or at least every other weekend if you contact your dispatch about it. My psd trainer was a bit of a jerk, but he was good at the whole teaching aspect and got me exactly what I needed, my tnt was a fantastic man who I've got tons of respect for. Buuuut the trainers can be a problem. There's a lot of money and incintives in exploiting trainees, it's honestly reminiscent if a pyramid scheme with how it's set up. It's not insidious, it's well intentioned for sure, but you know what they say about the road to ####. If you get a bad trainer that does not care about your well being, let someone know and the company will get you someone else, they're aware they have some bad people in the training program. I dare say it's a great place to get your start. There aren't many mega fleets where you can ask folks how long they've been in the company and consistently hear double digit numbers, this company treats its people right and if you work for it, you can make an absolute killing here.

Pros

Good equipment, APU's, flatbed is run by good people, a great place to start.

Cons

Possibility of getting an awful trainer, until you get into the groove of things, a thousand a week or less is not worth leaving your family behind. But that's trucking in general I guess.

Home Time
Equipment and Maintenance
Dispatchers and Managers

Former Employee - Jul 11, 2020

Prime is a very good company but some of the fleet managers are abusive and very inconsiderate. I feel that some of the fleet managers are the reason for most of the bad reviews. They give you loads to make the truck note and fixed cost payment for the week, then low ball the #### out of you lying saying that there’s very little or no freight. I’m not going to say any names but my last lease was about three years and for at least 2.5 of that three years, the lying fleet managers that I had to deal with was coming with that little to no freight mess. For starters if that was true, Prime wouldn’t be in business now. Bottom line is some of the fleet managers discriminate and show favoritism. Be careful

Pros

Very good equipment and facilities

Cons

Some of the fleet managers are very bad and they give this good company a very bad name

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Company Driver - 2 Years CDL Experience

Surveyed in on Mar 24, 2021

$1,200 per week

Current Employee

Yes

Owner Operator - 2 Years CDL Experience

Surveyed in TX on Feb 24, 2021

$2,115 per week

Current Employee

Yes

Company Driver - 1 Year CDL Experience

Surveyed in on Nov 13, 2020

$1,000 per week

Current Employee

Yes

Company Driver - 6-11 Months CDL Experience

Surveyed in on Mar 4, 2020

$900 per week

Current Employee

No

Company Driver - 1 Year CDL Experience

Surveyed in Springfield, MO on Nov 24, 2019

$808 per week

Current Employee

Yes

Discussions

Getting into UPS Freight...

Sean_Memphis

Feb 12, 2015

Getting into UPS Freight...

Prime has highest training pay. 600 bucks a week for all 4 weeks before taxes.Crst makes u team drive wit u another newbie after training with trainer. Swift and Crengland has low pay after training. Good Luck !!!

6 months at Prime, Inc.

evofd

Aug 8, 2016

6 months at Prime, Inc.

Been 6 quick months with Prime now and they have kept me very busy....

I do lease from them and and although I have read many terrible experiences regarding leasing I have yet to have a bad one. Avg pre-tax income is currently 55 cpm after expenses. Avg'ing about 3kmi per week and out for a month or two at a time...so not home much. Already received Top Driver for month and got a small bonus. So I have to say Prime has really come thru with flying colors for me. If you are thinking of driving for Prime and have any questions feel free to send'em...I do not get on here daily so be patient and I'll respond as soon as I can. Drive safe!

Prime Inc tanker YouTube

moose97

Feb 1, 2016

Prime Inc tanker YouTube

Q: I am considering going with Prime on either reefer or tanker, I have experience in both. Do you have any insight as to what the pros and cons are of tanker v reefer? Do you think that geographic location is a factor in which would be a better choice? I am in Florida on the east coast.

 

Do you lease or company driver?

 

Thanks for the info, it is very timely. I look forward to watching your videos.

 

A: Almost everything you have asked is answeredin one of my videos. The short answers are:

 

Tanker is fewer miles, but different pay to make up for the fewer miles, so I see it as not having to work as hard as reefer for the same pay.

 

Depending on exactly where in Florida, tanker may not work for you. Contact recruiting to see for sure.

 

Lease.

 

Enjoy the videos and comment if you have more questions

PSD training with Prime Inc.

Calvin Stewart

Feb 29, 2016

PSD training with Prime Inc.

First, take everything you experienced at swift with regards to pay and accounts and throw that out the window. Prime doesn't do stupid accounts. Second, the rate you get paid in a Walmart account is more then regular otr. When I ran the Walmart account I was averaging $.53/mi. They pay you really well for running walmart accounts.

 

The lease purchase program requires a $14,000 down payment and an additional $1,000 if you want the apu. There is no waiting period for that.

 

The regular lease program you can enter as soon as your training is done. Don't recommend that though. Drive company until spring of next year. I say that because by the time you finish training and then 6 months solo you'll be right smack dab in the middle of winter. Not a good time to come on board as a lease driver. Freight is low from the first of the year to March/April. Unless you're familiar with running a successful business that is profitable I would wait.

 

As a company driver you're taken care of very well and usually first over lease trucks.

 

Just remember, prime is way different from swift. Leave all your past baggage at the bus station and keep an open mind. Don't compare everything to how swift was or did it. It'll make the transition to a real company easier for you

PSD training with Prime Inc.

darthanubis

Mar 19, 2016

PSD training with Prime Inc.

With the attitude your displaying here. Swift's loss, Prime's gain. You'll do fine!

There is a wealth of information in this forum and even real Prime drivers are more than happy to share, exchange numbers, the whole bit. I've been taking care of very well in my last 8 months. This is my first trucking experience. I've done company for eight months and just went lease. There have been bumps along the way, but nothing directly related to the company. Just individual personalities as with anywhere. My year will be up in August, and unless I'm offered something super sweet in the Southeast, regional, sick of winters, I'll be staying with Prime. If I do get the itch to move, I'm making sure it's on great terms, because I could see coming back to Prime. I'm hoping I can get a good SE regional with Prime.

 

Anyway, this ain't about me.

 

Good luck to you driver!

Interested in Prime Inc.

Ryan Brooks

Jul 28, 2015

Interested in Prime Inc.

Question: When you go to Prime in Missouri, how do they have you claim residency in that state if you really live in another state? They have you get a Missouri permit and cdl A. Do you have to transfer it back to your home state or can you keep the MO cdl?

 

A: You get a MO CDL then must transfer it back to your domicile state.

Prime Inc. or KLLM/FFE Transport to begin a trucking carreer?

pauly66

Feb 12, 2016

Prime Inc. or KLLM/FFE Transport to begin a trucking carreer?

I worked for Prime for almost 6 months; no one pushed the Lease program. Once I stated I wanted to go company, no one else mentioned the Lease program again.

 

I would say that Prime is an excellent place to get get your CDL and gain some experience. The facilities are top notch. There equipment is very good. They pay, I believe to be the best while you are in training.

 

And Prime is 62 mph for company trucks on cruise control, foot on the pedal its 58 mph. They take safety and fuel economy very seriously and you are compensated well for your performance on both.

Prime Inc. or KLLM/FFE Transport to begin a trucking carreer?

pauly66

Feb 14, 2016

Prime Inc. or KLLM/FFE Transport to begin a trucking carreer?

If you looking to be trained properly Inwould recommend Prime if you don't have a cdl. You can go to their truck school and it's free if you work for them 1 year. Their PSD trainers earn their $ via bonuses for you passing your skills test with the least amount of retries. This basically requires them to teach you how to back up a truck and drive since their goal isn't actual miles. After getting your CDL, if you lucky, you will have same trainer for TNT training and run much harder. Neither is perfect like any other set up but I've come across drivers from both companies who struggled to back into a parking spot. Those normal attended a truck school outside Prime. Not many companies will take the time to train you do drive the truck properly without focusing on miles at the beginning of you use them to get a CDL. Their main terminal is across the street in from MO Department of Transportation so things aren't as loose as it was when I got my CDL via CR England.

Prime, Inc Lightweight International Prostar & Freightliner Cascadia Video Tours

moose97

Oct 8, 2015

Prime, Inc Lightweight International Prostar & Freightliner Cascadia Video Tours

To be clear, I'd definitely want a full size if I was OTR (and with Prime's current options, would lease a Freightliner Midroof). First off, I'm 6'7". Second, just have more storage space plus the cabinet for a real fridge (which I'd have) if I wasn't home as much. All this said, if I was told that I had to have this Int'l as an OTR truck, I could make it work - and guys make both the Int'l and Freightshaker LW's work as OTR trucks. Just know that they have their limitations, plan for them and you'll be fine.

New Driver for Prime Inc.

smalloy

Apr 6, 2015

New Driver for Prime Inc.

Welcome to Prime! I started Nov 3rd, and now I'm driving alone and its great. Just pray you get a good Trainer. And everything else you need to know is at the link above...

New to Prime INC - What to expect (Springfield edition)

silenteagle

Dec 6, 2012

New to Prime INC - What to expect (Springfield edition)

Welcome to the thread that I hope will explain what you are going to experience when you arrive at our facilities in Springfield Missouri. Most of you will be riding the dog (Greyhound) from wherever you are to our terminal. Make sure you have the phone number for the Prime shuttle. They will come get you from the bus station and drop you off at The Campus Inn (Prime's hotel and training facility).

When you arrive at the hotel you will check in and receive a room.The hotel DOES NOT COST YOU ANYTHING WHILE IN TRAINING. If it is late, or just after a meal has ended, they will give you a boxed lunch that has a sandwich and some other goodies. (If you have high BP due to sodium, don't eat the ham sandwich) If you are starting from scratch (no CDL) you will be sharing a room with someone. Others with a CDL that are just transferring from another carrier will probably be given a room to yourself, but don't expect it. (availability drives this) Look around, get your bearings and get yourself situated in the room. There are a few restaurants nearby, and a WalMart just a block away. (Go to the front of the hotel, look left, and start walking toward the Culvers restaurant, Wally world is just past this place.) There is an Applby's by the WalMart, but let me remind you,DO NOT DRINK ALCOHOLIC BEVERAGES WHILE YOU ARE IN ORIENTATION! You will find yourself on the curb in front of the Oasis, paying your own way home. 

Meal Card: If you arrive early in the day you will probably get a meal card from the cafeteria. If you arrive late, you will get it at breakfast or lunch the next day. This card is your food for the week. It does not buy you everything you want, as each meal has a price limit that will get you the main meal and a drink. You will have to pay the difference if you want more than the basic meal. 

Money: I would recommend bringing $200 with you. $100 will be the fee Prime charges you, $50 for your CDL permit, and $50 spending cash because sometimes the meal just doesn't fill you up, or you need that soda and candy bar just to stay awake. You shouldn't need more than that.

You should be given a packet with a bunch of application questions and stuff to fill out. Make sure you fill it out as soon as you can. You will need it completed on day one. It will be used for your background interview. The packet will be a repeat of most of the information you provided to the recruiter. DO NOT LIE OR TRY TO HIDE ANYTHING! All trucking companies must investigate every applicants work, driving, and criminal history. EX: If you have a misdemeanor for peeing in public, tell them.

Day one of orientation is hectic and confusing, so get a good night sleep.